Oireachtas Joint and Select Committees

Thursday, 21 June 2018

Public Accounts Committee

2016 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Chapter 14 - Control of Ireland's Bilateral Assistance Programme
Vote 27 - International Co-operation
Vote 28 - Foreign Affairs and Trade

9:00 am

Ms Fiona Penollar:

The lesson learning is an ongoing process that is so important to us in the communications strategy and everything else we do in the passport service. On the micro level, there are a couple of points to touch on. To put it in context, I will take the figures from last week. We had personal contact with roughly 9,200 people in that one week.

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