John McGuinness (Carlow-Kilkenny, Fianna Fail) | Oireachtas source

I am, but I am still making the overall point. For example, Mr. Stanley talked about phone calls - not one. In this particular case despite 15 letters and 20 phone calls to the helpline, the last letter received was on 10 October 2017 stating the bank was unable to give a timeline for compensation. Surely they must jump out of the system if Mr. Stanley is on top of his business.