Oireachtas Joint and Select Committees

Tuesday, 19 June 2018

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach

Business of Joint Committee
Matters Relating to the Banking Sector: Ulster Bank

1:30 pm

Photo of Michael McGrathMichael McGrath (Cork South Central, Fianna Fail) | Oireachtas source

Turning to the GRG, the numbers involved for the number of people bringing complaints and the number of refunds so far seem low.

I note there is an independent appeals mechanism as such, but when a complaint comes into Ulster Bank on GRG, who adjudicates on it?

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