John McGuinness (Carlow-Kilkenny, Fianna Fail) | Oireachtas source

I thank Mr. Masding. At the AGM claims were made that customers were overcharged on variable rate mortgages, yet the mortgages were possibly going to be sold. There was a question mark over the interest rate. It is stated that substantive evidence now available shows that most banking institutions have overcharged on all mortgage accounts over the years, on variable and fixed rates. PTSB is obviously included in that. My understanding is that Mr. Brendan Kerin, head of retail banking for PTSB, met a particular group to discuss this and it was brought to the attention of the chairman of PTSB, Mr. Robert Elliott, at the AGM. It featured in the media. It has to do with IBIG, which offered the service, free to the bank, of forensically examining 20,000 mortgages that were being transferred. The accusation was made, the meetings I referred to were held and the matter was discussed. I would like to know the bank's response.