Oireachtas Joint and Select Committees

Tuesday, 12 June 2018

Joint Oireachtas Committee on Housing, Planning and Local Government

General Scheme of the Residential Tenancies (Amendment) Bill 2018: Residential Tenancies Board

12:30 pm

Ms Rosalind Carroll:

Our case workers have a target of 15 cases per week. Some of that case work is divided out. It refers to case work once an assessment has been done. That is our in-house work. I do not see those case workers taking on this work. Another section will have to be set up to do that. They will be investigation officers. It is a different skills base.

We have had the conversation with the Minister and his officials in the Department. We told them we need to do it properly and therefore we are doing an external workforce plan to make sure of the resources we require. I cannot tell the Deputy what it will be because I do not know what it will be.

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