Dr. Graham Love:

We have an annual service level agreement with the Department of Education and Skills, the essential element of which is our annual work plan, with its work streams, deliverables, etc, approved by the board.

That forms the core chapter. Then, sitting on top of that is the relationship that defines how we relate to each other, that is, the Department and the HEA, the various responsibilities that sit under that and the meetings that we have to check on the progress on the work plan. There are meetings a number of times a year between me and my team and Mr. William Beausang and his team, or, previously, Ms Mary Doyle, to track progress on the implementation of that work plan and other issues that are arising in the sphere of higher education.