Ms Kathleen Holohan:

Yes, to improve their process.

The Senator mentioned political patronage. All local authority officials work to the legislation, regulations and to the personal circumstances of housing applicants. It is a very difficult balancing exercise. Over the years there have been cases where people told public representatives information pertinent to people's housing circumstances but the people have not told the local authority. I make that point in order to be fair.

The choice-based letting system is not in operation in Carlow but we are considering the matter. I call on Ms Mulholland to reply.