Mr. Brendan Burgess:

I run a website, askaboutmoney.com, where people report their problems. People were stating they could not get a statement from Pepper. One gets a mortgage statement at the end of the year and people were saying they could not get one from Pepper. One person said that and others said they had the same problem. Three people stated they were having problems. Then I got a personal contact from somebody to tell me the problem was much more serious. It was not that the printer was not working but that the computer was not working and there was a problem. I gave the information to Charlie Weston, who contacted Pepper and it gave him a statement, admitting for the first time it was calculating its mortgages incorrectly.

Back in 2003, I tabled a motion of no confidence in Michael Fingleton at the Irish Nationwide Building Society for the way he was running it. In 2005, I went with a file to the Central Bank to meet the director, the prudential director and the consumer director, and I showed them that Irish Nationwide was calculating repayments incorrectly.

Nothing at all happened. Start Mortgages and Tanager both have a problem with the way they are calculating repayments.