Ms Derville Rowland:

The Central Bank is aware of the Ulster Bank GRG issue that arose originally in the UK. Over a long period of time we have been working in tandem with the UK regulator, and only recently I travelled to speak to it about this issue. Ulster Bank was required to make a commitment, in similar terms to the framework put in place in the UK, to its customers to refund the complex fees that were levied on its customers. I believe it has written to the committee giving some information on the number of customers it has identified and refunded fees to. What I can say is this is an open supervisory task for us and we will continue to engage on the matter until we are satisfied the commitment has been made that all SME customers who fall within the framework of this and who have been charged those complex fees are refunded, and this remains an ongoing supervisory item for us.