Mr. Tony O'Brien:

I cannot speak to this - maybe Mr. Gleeson can - but what typically happens is the individual service will receive correspondence, either from a patient or legal representation, seeking access to file-based information. In some cases, that provision is made and the thing does not proceed further. In some cases, it proceeds further. Then either the service or the official headquarters of the HSE receives correspondence. There is much such correspondence which, by statute, is passed to the State Claims Agency. In this particular case Mr. Gleeson may be able to tell us the sequence of events.