Dr. Peter McKenna:

I am happy that most of the steps I pointed out are being dealt with very well. What we are talking about today is how to make what is a satisfactory service better and more comprehensive, in that it will make sure the patient will be informed not only if the result is positive at the time, which is usually considered to be the challenge, but also that if it subsequently turns out to be positive and one looks back and it was negative that will also be included as part of the process. That is where the system has fallen down on this occasion.