Ms Carol Boate:

I did not realise how many draw-based games there were. That only becomes apparent when one looks closely. All of those draw-based games were available before the licence changed. A similar number of instant win games and scratch cards were available. The scratch cards are a little more visible in shops than previously. They were often hung behind a sweet display and were not as visible to customers as they are now, but there has always been a variety on offer. The way for lottery games to work, scratch cards in particular, is to provide a variety of games at different price points which will appeal to different people. Regular scratch card players, who enjoy them and play them regularly rather than occasionally buying them as a gift, know the various games and have their preferences. Before I took up my role, I decided that if I was going to be tasked with approving them, I should understand what they felt like to play, so I played all of them. There is a scratch card which involves a crossword. I like crosswords. On that scratch card, one has to match letters rather than figures.

It takes me ten minutes to play it. At the end, one counts how many words one has matched.