Mr. Larry O'Neill:

The qualifications and experience of our staff in the local employment service, in jobs clubs and even in the management of the other programmes is the rich mix that turns out the results we have had. We need to maintain that standard of quality. We are quality assured. Those who are most distant from the market deserve the very best which this State can offer them. I can think of many phrases such as cut price or yellow pack, and while I do not want to insult anybody, we must steer away from that model of engagement. These people need extra-sensitive handling and supports and for avenues to be opened up to them that they are often unaware exist at all. That is one thing we can do with an integrated model and I hope that we will continue to do it for a long time to come.