Ms Josephine Feehily:

I can only repeat that we honoured the confidentiality of that correspondence. I must also underline that people perceive things differently. For example, I noted in their evidence to the committee that they were surprised that we had received their letter to the Commissioner which they gave the Commissioner in May. They had a particular perception about that also, whereas that was shared with us officially on the record and we confirmed that. Their perceptions and our perceptions are perhaps different, in terms of the knowledge in the system about their concerns and about their disquiet, but their direct communication was handled confidentially.