Ms Josephine Feehily:

There is a distinction that we make - we make it definitely in the statement and I make it again - between routine engagement and a letter which we received which had a whole different character and was clearly sensitive. The fact we said straight away that this was different indicates how unremarkable the previous contact had been. The authority's chief executive contacted, wrote back and asked if we could use this information, and at that point, they indicated that we were not free to use that information which is why I am not in a position to discuss the content of that letter. However, routine engagement, such as a telephone call asking if we can come to a meeting or asking about concerns, which was responded to was not regarded as confidential.