Kieran O'Donnell (Fine Gael) | Oireachtas source

I thank Mr. Kissane for that. Why are the banks fighting this so hard? The amount of money involved in the overall scheme of things is not enormous from a bank's perspective, but it is of gigantic proportions for the individuals. People cannot sleep at night and they are getting old before their time. I have referred to this previously, but a lady rang me on 21 or 22 December last, just before Christmas. She was a Permanent TSB customer and there was a knock on her door at six o'clock at night - the lady lives alone - which resulted in a legal document from Permanent TSB being served on her. She was petrified. As she lived some distance away, I immediately rang a personal insolvency practitioner, PIP, who was dealing with Permanent TSB. Obviously, we are dealing with Permanent TSB on a daily basis now. He made a quick telephone call and the dogs were pulled off. Why do the banks not say that they need to put this matter to rest, sort out these customers and move on? It is doing incredible damage to the banks in terms of image, reputation and probably even finance.

Mr. Kissane is dealing with them daily. I do not wish to be cynical but he says that Permanent TSB is re-engaging. By the time it re-engaged, had Mr. Kissane already agreed to appear before the committee at that point?