Mr. Mark Skerritt:

On vouchers, Deputy James Lawless mentioned the level of engagement. It is possible that there is a degree of Brexit fatigue because it is mentioned everywhere in the media, at events and so on. There is a great deal of noise about it. We deal a lot with micro-SMEs and have been very busy on a day-to-day basis; therefore, distilling the facts and information can be challenging. That is what we are being told anecdotally. Many businesses may be planning, but it is on a tacit basis. The issue may be discussed around the kitchen table or on informal basis, but that does not necessarily equate to having a plan. The conversations are coming through to us and have been picked up on recently through the business monitor, but we want to move companies on. Being passive about Brexit is potentially satisfactory for some companies, but we want them to be consciously passive, that is, to make a decision to leave it for now and continue to engage at events. The vouchers should be made available through various avenues. They are available for the purpose of producing a report bespoke to each business. We are looking to extend their use to meeting training needs, for example, where a company has someone who has never had to complete paperwork for customs before. That would widen the scope and, therefore, the level of engagement.