Oireachtas Joint and Select Committees

Thursday, 22 February 2018

Joint Oireachtas Committee on Social Protection

Public Services Card: Discussion (Resumed)

10:30 am

Photo of Gerald NashGerald Nash (Labour) | Oireachtas source

I asked a question about the reliability of the process, in other words, that all cards issued by the Department are correctly held by those who are supposed to have them. Has the Department engaged in a process to ensure that is the case? I accept that there will never be 100% reliability for any system. Sometimes cards may be sent out incorrectly and people may not return them. That is the point I am trying to make. I accept that it would be in a minority of cases but a card could be sent to a valid address but the person has moved in the meantime and somebody else gets the card and does not send it back. What happens then?

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