Oireachtas Joint and Select Committees

Thursday, 22 February 2018

Joint Oireachtas Committee on Social Protection

Public Services Card: Discussion (Resumed)

10:30 am

Photo of Gerald NashGerald Nash (Labour) | Oireachtas source

I raised the prospect in my earlier contribution about a number of people who are walking around with the wrong card in their pocket. It may happen. There is no system that I am aware of that can provide 100% assurance and reliability that the card would get to everybody safely. Has the Department carried out any risk analysis? Has everybody who was due to receive a card received the correct card? Is the Department dealing with cases whereby people returned cards that were incorrectly sent to them? I would be interested to hear what procedures the Department has in place to address such problems.

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