Mr. Michael Finn:

I do not want to speak for the CSO, to be fair to it. Certainly when we have our six-month review completed, and we estimate that the review will take six months, and the issues that have arisen or may arise are resolved, the CSO will then be in a position to sit down with us and we can see if it is happy that all of the issues that have surfaced have been dealt with.

We have done a lot of work with the CSO. We have regular meetings with the CSO so that issues relating to data, whether it is homicides, domestic abuse or whatever, can be surfaced and dealt with to give the CSO reassurances. We are working very closely with the CSO. As I mentioned earlier, the CSO staff come to our call centre in Castlebar to educate our people about the need for good quality data, which enables them to stand over their statistics not just in this country but in Europe. Our reputation is at stake, in that respect. The CSO has been very helpful whether, it is going to the Garda College and talking to our students with Dr. Singh, or going to our call centres in the Garda Information Services Centre, GISC. We understand, as I mentioned earlier, that there is probably a cultural issue that we need to address within the Garda Síochána to make sure we treat data with the respect they deserve and understand the bigger picture, which was highlighted in the Crowe Horwath report. I mean that we understand it does not just mean filling out something on the side of the road but there must a greater realisation that what we do has an impact on people's lives and on the quality of the service we give to victims of crime or the Road Safety Authority. That cultural change has to take place and it is not just about changing the systems. It is about educating the people too, within the organisation, on the need to treat these data seriously. That is a wider piece of work.