Mr. Michael Finn:

In November 2015, we put in a new process which we call "PULSE release 6.8". Every incident recorded on our systems goes through a process whereby a review takes place the following morning by the district officer of the incidents which took place the night before. Those incidents will not be closed out on our system until we are satisfied that the investigation has been completed. The process is that those investigations are put back until the district officer is satisfied that we have fully and properly investigated that incident. That process came in tandem with the EU directive on victims, which we embraced even before the legislation came in at all. We started that process in 2015.