John O'Mahony (Fine Gael) | Oireachtas source

The point I am trying to make is that in this day and age the system is totally unacceptable. What would be Ms Murray's ideal system? Would it be that she could arrive at a bus stop or a train station where all of the support services would be available to allow her the same degree of accessibility as everyone else?

On pre-booking, Ms Murray has mentioned that is not acceptable to have to pre-book but that it can be helpful to be able to pre-book. I welcome the focus she has put on the issue today, but what in her view could be done in the short term to make the system better such that she would have fewer of the terrible experiences outlined?