Michael McGrath (Cork South Central, Fianna Fail) | Oireachtas source

Let me give a flavour of the types of issues that arise. Obviously, these relate to the cut-off date or dates either side of that. One customer said they met their broker in February 2008 to discuss the options and the broker produced the KBC Bank flyer, making it clear that the customer could roll on to a tracker on expiry. The customer placed a lot of emphasis on that advice. My correspondence does not state when the customer applied for a mortgage but they signed off on it in early May 2008 and drew the first payment down in early June 2008. They say the flyer with the tracker option was pivotal in the making of their decision. Clearly, it was not communicated to them between February and May that the flyer had been revoked. Is it true that KBC Bank was offering a tracker mortgage up to 4 July 2008?