Oireachtas Joint and Select Committees
Tuesday, 6 February 2018
Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach
Tracker Mortgages: Permanent TSB
4:00 pm
Mr. Jeremy Masding:
I will give some examples of flexibility. We have been clear on the loss of ownership cases, for example, that we will write down any mortgage shortfall. As the Chairman will know, we recently had an assisted voluntary sale programme in our buy-to-let book. We received positive feedback from customers for giving them a way out, including writing off the shortfall. We have a track record, I think, of being innovative in trying to help customers with their situations. Again, I commend to the Chairman that the bank has the right mindset in terms of its customers.
No comments