Oireachtas Joint and Select Committees

Tuesday, 6 February 2018

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach

Tracker Mortgages: Permanent TSB

4:00 pm

Photo of Pearse DohertyPearse Doherty (Donegal, Sinn Fein) | Oireachtas source

With how many of the 31 customers who lost their homes is the bank sure it has made contact in the past two years?

It appears that the bank is not even sure if it has made contact with certain customers who lost their homes as a result of its actions. With how many of the 31 customers can the delegates categorically tell the committee that the bank has been in contact? This is not rocket science. If the bank was looking for a payment, someone would be knocking on the bloody door or waiting on the other side of the hedge. I have received letters from people who have been harassed on the telephone by Permanent TSB staff while watching their grandchildren play football because they are in arrears as a result of the bank's actions on tracker mortgages. How many of the 31 customers definitely received letters and definitely know that there is an offer of €25,000 or €50,000, depending on the type of mortgage involved, and that they have the right to appeal and are being encouraged to do so?

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