Oireachtas Joint and Select Committees

Tuesday, 6 February 2018

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach

Tracker Mortgages: Permanent TSB

4:00 pm

Photo of Pearse DohertyPearse Doherty (Donegal, Sinn Fein) | Oireachtas source

There was more than four customers before the Financial Services Ombudsman at the time the bank lodged an appeal. Does Mr. Masding accept that? He will know that because in order for the customers to go to the Financial Services Ombudsman, they had to go through the bank's independent appeals process. I have heard from those customers. I have sat in their kitchens and listened to them. The bank has recorded their telephone calls so it will know that the customers broke down. The bank tried to take their homes from them at the same time as it was robbing them.

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