Michael McGrath (Cork South Central, Fianna Fail) | Oireachtas source

I have a query on compensation generally in respect of question 23. The reply from the bank states that compensation is set at the higher of 10% of the redress amount or €1,000. In cases where the home was not lost or where the customer was not subject to legal proceedings by Permanent TSB, the cap was 10%. Is that the case?