Oireachtas Joint and Select Committees

Tuesday, 6 February 2018

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach

Tracker Mortgages: KBC Bank

4:00 pm

Mr. Wim Verbraeken:

As I indicated earlier the processing in December with the Central Bank concluded on cohorts, that is, larger groups of customers that were part of the same customer journey. We have concluded that phase of the review with the Central Bank in the sense that there is an agreement with the Central Bank on those cohorts but we continue to perform quality control and quality assurance and we are still going through various cases. As we indicated earlier, we invited certain customers to submit to us the relevant information or evidence to verify whether their case would be impacted. We are not closing the identification phase of the examination. This is ongoing. We are trying to redress and compensate all customers we have identified. We are not finished. We expect that the additional cases will be individual cases with circumstances that were not captured by some other cause.

Comments

No comments

Log in or join to post a public comment.