Oireachtas Joint and Select Committees

Tuesday, 6 February 2018

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach

Tracker Mortgages: KBC Bank

4:00 pm

Ms Dara Deering:

That is what I was trying to explain. There are several steps in the process. One is to go through all the original contracts to make sure the customer gets the original rate and then, second, to do the calculations. I assure the Deputy if we could have done it in early January it would be done by now. We are doing it as fast as is practicable, while also ensuring that we meet our customer obligations in terms of getting payments out to customers who also have been impacted by this.

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