Ms Hilary Murphy-Fagan:

I refer to the Government Chief Information Officer. His office provides common IT shared services for a number of Departments, including my own. We have a service management agreement in place.

The services he provides are infrastructure support services. He provides network services, common help-desk services for business applications. My office pays third parties to manage the applications on which we run our business. Not everything in our office is outsourced. The support to my HR system, including payroll, is through a third party. That is correct. We have a managed service contract in place.