Oireachtas Joint and Select Committees

Thursday, 1 February 2018

Public Accounts Committee

2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office

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9:00 am

Ms Hilary Murphy-Fagan:

For a shared services environment to be effective in terms of service delivery one must have commonality of policy and terms and conditions to create the standard processes and technology. That is fundamental to a working shared services model.

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