Oireachtas Joint and Select Committees
Thursday, 1 February 2018
Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach
Tracker Mortgages: Ulster Bank
9:00 am
Mr. Paul Stanley:
Yes, because what has happened is - going back to what I described earlier - customers are being consolidated onto just two mortgage systems. Those mortgage systems have been in existence for more than ten years and there is a standard set of contracts that go with the system, and when people have been migrated across to those systems they have defaulted, in effect, to that contract. I am not sure whether this is the term, but there is a force majeurein there that Deputy Doherty has raised previously with me. I have had a look at it. It is standard to that particular system. It has been in existence for quite a period. I understand we highlighted it to customers when we made the change. I am not sure whether that is the term to which the Chairman is referring but yes, in answer to his question, there was that change.
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