Ms Hilary Murphy-Fagan:

Prior to 2014-2015, there was no policy or recoupment circular as such in place for the Civil Service. One was implemented then. Then, in May of 2017, further revisions to that were made, following the experience from the NSSO of recovering the money and following feedback from the client bodies and the staff who received overpayments themselves. That has brought a number of clarifications which is helping to eliminate any disputes because it is very clear on what the responsibility of the NSSO is and what the responsibility of the individual employee, if he or she received an overpayment, is.