Oireachtas Joint and Select Committees

Thursday, 1 February 2018

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach

Tracker Mortgages: Ulster Bank

9:00 am

Mr. Paul Stanley:

With the exception of loss of ownership customers where, in effect, we facilitate a write-down if there is a residual amount after we do the calculations, the bank does not currently allow write-downs. However, we are readjusting the customer balance back to what it should be. Customers could still be in arrears and difficult circumstances and there is a process through which the bank has to work ------

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