Oireachtas Joint and Select Committees

Thursday, 1 February 2018

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach

Tracker Mortgages: Ulster Bank

9:00 am

Photo of Paul MurphyPaul Murphy (Dublin South West, Solidarity) | Oireachtas source

It is clear that in many cases Ulster Bank has abused its customers not once, not twice, but three times. It first robbed them of the tracker rates to which they were entitled, second, it harassed some of those people when they fell into arrears, and third, even compared to other banks, it has been dragging its feet in providing appropriate compensation and redress, which is an ongoing abuse. I have quite simple questions. Approximately how much money did Ulster Bank benefit from as a result of denying customers their right to tracker mortgages or correct rates?

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