Rose Conway Walsh (Sinn Fein) | Oireachtas source

Can the witnesses empower them to make decisions and to communicate in a humane way and clear way? I do not want to hear the word "ambiguous" again. That is what has led us into all of this in the first instance. From today, we need to see a marked change in the way customers are treated. The proof of the pudding will be in the eating, not in what Mr. Stanley says.