Oireachtas Joint and Select Committees
Thursday, 1 February 2018
Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach
Tracker Mortgages: Ulster Bank
9:00 am
Rose Conway Walsh (Sinn Fein) | Oireachtas source
It is not even a question of accepting their claims. I call on the witnesses to communicate with their customers. They are telephoning a call centre in Belfast. They are being told that staff do not know about the issue, and instructed to go back to Dublin. The bank does not know. Nobody knows. Nobody is responsible. Mr. Stanley said that 200 people work on this programme full-time. Of that 200, how many are in the call centre in Belfast?
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