Oireachtas Joint and Select Committees

Thursday, 1 February 2018

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach

Tracker Mortgages: Ulster Bank

9:00 am

Photo of Rose Conway WalshRose Conway Walsh (Sinn Fein) | Oireachtas source

It is not even a question of accepting their claims. I call on the witnesses to communicate with their customers. They are telephoning a call centre in Belfast. They are being told that staff do not know about the issue, and instructed to go back to Dublin. The bank does not know. Nobody knows. Nobody is responsible. Mr. Stanley said that 200 people work on this programme full-time. Of that 200, how many are in the call centre in Belfast?

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