Rose Conway Walsh (Sinn Fein) | Oireachtas source

It seems to me that this is not a fair process, considering what Ulster Bank is asking of its customers and what its customers are asking of the bank. When customers ask for their own data, the bank does not give it to them. Instead the bank blames the system, as has happened in this hearing. Ulster Bank hides behind its systems when accounting for the period when customers had to endure having their money taken, and now it refuses to give that money back, or delays in doing so. Justice delayed is justice denied, as far as I am concerned. My colleague outlined some of what these families are going through. They have been hounded and persecuted by the banks and by Ulster Bank, and the CEO does not even see fit to come before us. It is so frustrating. When will the new CEO be appointed?