Oireachtas Joint and Select Committees

Thursday, 1 February 2018

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach

Tracker Mortgages: Ulster Bank

9:00 am

Mr. Paul Stanley:

Let me finish. It is not the case that those staff members were just working on those 200 cases. They are working on the balance to get us to the 2,500 by the end of the first quarter, so work is being done on that concurrently. We have particular batch drops and times and we can fix things on the system, as I outlined in my letter. They have also been working on that. I can understand where the Deputy is coming from. A simple extrapolation of 200 says one will never get to 2,500 by the end of the first quarter but that is not correct because we have also been working on those other balancing customers.

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