Ms Francesca McDonagh:

I do not know the particulars of that case. We have looked robustly at all of the staff who were impacted upon. We believe we have done absolutely the right thing for our staff, past and present. I do not know whether Mr. O'Beirne wants to comment further. Without seeing the email the staff member sent internally, which I would be keen to have a look at, it is difficult for me to comment further.

We have set up clear communication for any customer or member of staff who feels that he or she is entitled to compensation redress but who has not been included, and we will look at those case by case. I can only comment on individual cases if I see those details.