Gerry Horkan (Fianna Fail) | Oireachtas source

I was not speaking about my own branch but we have all heard about people going into branches and encountering a line of machines. There may be people in the branches. Customers cannot do what they want to because there is nobody behind the counter who can accept a foreign cheque or give a bank draft in sterling. Certain things cannot be done in branches that no longer provide counter services. My bank branch is located at Montrose. It is a great branch that has a great innovative hub. I am more than happy with the service and there are other branches relatively close by but there are people who find bank transactions a bit more difficult.

In terms of mobile technology, Apple Pay and all these kinds of things, people have asked me whether such technology will be introduced. I am sure there is more technology on the way. Younger people want to embrace new technology. Is the bank up to speed or on the way to where it wants to be in terms of technology?