Ms Francesca McDonagh:

In respect of the 9,400 customers, we have contracted approximately nine out of ten, and nearly two thirds of those have received payment. Of the 9, 400 people, 5,066 customers had received payment as of last Wednesday, 24 January 2018. Obviously that number is rising every single day. There has been a significant improvement on the number we provided to the joint committee as of 31 December 2017. Every day we are contacting more customers and they are responding with the information.