Pearse Doherty (Donegal, Sinn Fein) | Oireachtas source

This is not personal to Ms McDonagh as we know she has just come into the bank. When I refer to her as CEO, I am talking about the entire bank, in particular those at senior level. However, she said in her opening statement that the bank placed a clear emphasis on the legal interpretation of its mortgage agreements but did not go far enough to ensure fully that it was delivering the right outcomes for customers. Is Ms McDonagh of the view that what the bank did to those customers was legal in all cases?