Mr. Pat Bennett:

In terms of the future, this generation is very comfortable with technology, much more comfortable than me. My own children will often look up stuff online with regard to illness and other difficulties, so the Deputy is absolutely right. It is time-saving but it is also more comfortable for them in terms of the engagement process. It is very important in terms of developing that. As Senator Devine said earlier, the development of a good IT system is vital. That is one of the real positives of social media. One of the criticisms expressed over the years was the negative impact of social media on people's mental health but this is positive in terms of that type of professional engagement and support.