Pearse Doherty (Donegal, Sinn Fein) | Oireachtas source

I know that. However, the reason that these individuals are not being given redress or increased compensation is that AIB has calculated that collectively and individually, they would have been worse off. I presume that the bank has a duty to specify what the prevailing rate would have been when they came off a fixed rate, or when the option was available to them under the terms of the tracker mortgage. I will say this; if the bank does not do that, I think it is in breach of an obligation to provide accurate and full information to the customer. The letters should not say that the bank is awarding a customer €1,000 as they were contractually entitled to a tracker mortgage and the bank denied them this contractual entitlement for the past seven or eight years, only to assert that the bank has internally determined that this rate would have been higher than what the customer has actually paid, but the customer will not be told what rate they should have been on. AIB will have to tell them what that rate would have been.