Oireachtas Joint and Select Committees

Tuesday, 23 January 2018

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach

Tracker Mortgages: Allied Irish Banks

4:00 pm

Mr. Robert Mulhall:

-----where it was said their product would never exceed 1.5% above the ECB rate and the customer switched from that product to a different product but that protection did not carry with them, and we are now fixing that and reverting the person to it. It is worth nothing there is also a group within those 1,600 EBS customers, for whom, contractually, that price promise never existed but through an operational error the wrong terms and conditions were issued to those customers, and we are doing right by those customers by putting them on the same conditions now as well.

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