Mr. Bernard Byrne:

I have outlined previously that we take the issue of developing and continually improving culture very seriously. We have taken a series of steps in the organisation. We believe that those are taking hold and we are developing and delivering a different type of organisation as we go forward. We think we are on the journey. I do not accept the point that we have not tried to do anything. We are trying to do things and some of those are having a meaningful impact in terms of how the organisation is different and is improving. This issue is a scar and is not one that any of us would have wanted to happen but, in terms of the overall perspective of what we are trying to do, we are trying to improve the organisation and the culture.