Oireachtas Joint and Select Committees

Wednesday, 17 January 2018

Joint Oireachtas Committee on Transport, Tourism and Sport

Accessibility of Public Transport for People with Disabilities: Discussion (Resumed)

1:30 pm

Mr. Jim Meade:

There is not a plan to unman every station, which some people are concerned about, rather the plan is to make it more efficient and better able to serve the customer. The Dart network does have unmanned stations, these are some of the more lightly used stations, but we want to have the facility that if a person requires use of that station and they need any assistance that we have a very quick response. We are working to a four hour period now and we intend to work to much less than that, so that it will be considerably less than an hour in due course. That is what is happening in more than 100 cases daily on the Dart network alone, and we are building it up. The manning to which I referred earlier relates to taking staff from behind the glass to front of house with the customer and onto trains with customers.

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