Oireachtas Joint and Select Committees

Tuesday, 16 January 2018

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach

Tracker Mortgages: Discussion

2:00 pm

Photo of Rose Conway WalshRose Conway Walsh (Sinn Fein) | Oireachtas source

Does that not indicate it is the consumer who pays at the end of the day? Right across the board, all banking customers are paying for this scandal and indeed the tardiness of Governments in dealing with it, which I find concerning. It does not just concern the interest rates people are paying, which is something that must be addressed soon, but also relates to the treatment of banking customers. I know of a person who, in the days running up to Christmas, went in to get that customer's own money out of the bank.

The person travelled 50 miles to do that because so many of the banks have been allowed to close down. The customer was told that it would not be possible to take money out of the bank because this had to be done on a certain day between certain times. That is not looking after the consumers. What concerns me is that the culture we talk about is, if anything, getting worse, not better. Could the Minister speak to the Irish banking standards board that has been set up and tell me what benefit this might be to these people who either cannot get their money out or who do not have a bank anywhere near them?

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