Dr. Brendan O'Shea:

To the best of my knowledge, at present 100% of other people in the primary care team do not have email addresses. They do not use electronic medical records. They are contactable, for brief windows of time, by phone. Otherwise, it is paper communication. It is incredible that, throughout most of the secondary care system in all of the expensive acute hospitals, they are still working with paper-based electronic medical records.